Apart from hardware assembly and maintenance, the technician evaluates new computer products for deployment in the organization. They will research and recommend hardware products for purchase and provide all technical specifications required for networking hardware and software products. They record and schedule timely maintenance, upgrades, and repairs on an on-going basis.
The Hardware Technician job role also includes assisting seniors or specialists to resolve any critical issues. It is the responsibility of the professionals to verify whether the IT department is equipped to rectify the problems. They should also verify and submit the warranty claims whenever required.
Necessary Skills for Computer Hardware Technician
Computer Technician should work in coordination with the users to identify any hardware-related issues. It becomes essential to have extensive familiarity with computer hardware architecture and functions.
It is the duty of the technician to collaborate with the other departments and technicians. It will make it easier to detect and rectify computer issues.
The professionals must be exceptionally good at troubleshooting. They should be able to discover and pinpoint the hardware performance. The technicians should develop long-term solutions.
Usually, organizations prefer to hire candidates who are professionally certified. Many vendors offer different levels of credentialing in particular specialty as well as hardware and software applications. The candidate has to go through multiple stages of examination before becoming a certified Computer Hardware Technician. Here are some certifications that professionals can opt for:
The CompTIA A+ certification focusses on the broader coverage of PC hardware and software, networking and security in its overall technical scope. It is an entry-level certification for computer personnel. The technicians perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking.
Apple Certified Macintosh Technician (ACMT)
It is for professionals who wish to repair and service the Macintosh desktops, portables, and servers. The Apple Certified Macintosh Technician certification is necessary to perform warranted hardware repairs for an Apple Authorized Service Provider. However, apart from this certification, the candidate should also participate in Apple’s authorized technician program to perform repairs on Apple products.
Cisco Certified Technician Routing & Switching (CCT)
This certification is for candidates who want to diagnose, restore, repair and replace critical Cisco networking and system devices at customer sites. The technicians will work in coordination with the Cisco Technical Assistance Center to quickly and efficiently resolve support incidents.