smart hands

If your on-site technical assistance is currently limited, using Field Engineer can help you extend that reach globally. Smart Hand engineers provide assistance with deployment, installations, troubleshooting and testing. There’s no need for these requirements to be limited when a platform like FieldEngineer.com can help you extend your reach and access these services on a global basis.

To help you understand more about Global Smart Hands and how Field Engineer can help you out, we’re going to outline all of the important information below. Read on now to find out more.

What is Global Smart Hands?
Global Smart Hands is a service that is in place to help improve how you deal with things like OEM Hardware Deployment. The engineers carrying out this work on your company's behalf can offer a wide range of on-site services, allowing you to get the work done efficiently while you focus on core operations that require your attention. You won’t have to worry about those services because they’ll be taken care of for you.

Smart Hands engineers can also offer you remote assistance to level 2 and 3 engineers regarding things like testing and troubleshooting. The experts carrying out the work for you are trained and qualified to help you out when you need it most. You’ll have access to professional work anywhere in the world, helping you to extend your reach and fulfill tasks that possibly wouldn’t have been possible previously for your business.

You can’t always get the support you need in certain locations, and it’s rarely cost effective to send your own staff to certain locations when work needs to be completed. That’s why Global Smart Hands is so valuable and important to small businesses. This solution is both logistically sound, cost effective and functional for businesses and remote engineers alike. Their services can be used around the world, at any time necessary.

Equipment and cables can be secured and moved when necessary by smart hands, and they can rack and unrack equipment. Installation, decommissions and maintenance can all be covered by their services as well. When hardware components need to be replaced or upgraded, they’ll carry out that work, as well as rotating and exchanging tapes. They can use local KVM to troubleshoot equipment and enter commands before relaying the system responses back to the client.

smart hands

Smart Hand Services
Field Engineer makes it easy to link up with smart hand engineers who can carry out all of that work for you and provide all the services mentioned above. It’s a global on-demand marketplace ready to be used by businesses of all kinds. You’ll find all kinds of telecom engineers that can help you carry out tasks and complete jobs at any time of the day, anywhere in the world depending on your needs.