The Computer Support Technician must offer technical assistance to clients and analyze technical requirements. They should have an in-depth understanding of computer hardware, software and peripheral devices. The professionals should take care of the design and implementation of systems based on the client’s requirement. They have to execute security-related updates and patched on classified and unclassified systems.
It is the PC Support Technician who manages the desktop imaging procedures using Windows Deployment Server. They offer technical support for all IT issues and will work with available resources to provide effective solutions, break/fix and problem resolutions.
Build and configure hardware and update software
Repairing computers and ensuring that the servers are functioning properly
Running diagnostic programs and maintaining computer networks
Gathering data to assess the needs of the customer
Evaluation of network requirements
Telecommunications setup and repair